Winner: Virgin Casino Score 10

Runner Up: Party Casino 9.5

Can you believe that some online casinos don’t even offer telephone support? We strongly believe that all online casinos should offer:

Telephone Support

Email Support

Online Support

Again this was a straight contest between Virgin Casino & Party Casino. To decide the winner we asked 5 online casino players to ring Virgin Games and Party Gaming support and ask a basic question regarding deposit options. We asked the players to time the entire process form the time they dial until the question had been asked. We also made sure that the calls were made at peak play time on a Friday night.

Virgin Casino – Total Time 6 Minutes 25 seconds

Party Casino – Total Time 7 Minutes 3 seconds

As you can see from the above results it was a close affair with both companies doing extremely well with Virgin Casino just beating Party Casino.

Full Virgin Casino Review

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